Cricket Wireless Projects

Welcome! This page features a selection of training courses and instructor-led sessions I designed for Cricket Wireless. These samples highlight my expertise in instructional design, content development, and facilitation for both digital learning and live training environments.

Each course was strategically developed to support Cricket Wireless employees in enhancing their knowledge, improving customer interactions, and driving business success. From engaging e-learning modules to interactive workshops, these materials showcase my ability to create impactful, learner-centered experiences.

Feel free to explore the samples, and if you have any questions or would like to discuss how I can bring similar learning solutions to your organization, let’s connect!

Building Relationships

This course shows a relationship model used for Cricket wireless.

Velocity for New Hire

This course is a sales strategy course for new line employees @ Cricket.

Cricket Rate Plans and Discounts

This course is about Cricket’s Rate plans and discounts available.

Advocate Continuation Training

This was a graphic design project for the ACT program for cricket.

Going the Extra Smile

This course is the overall customer service model for cricket.

Cricket Rate Plans and Discounts

This course is about Cricket’s Rate plans and discounts available.